Your privacy matters to z25. This Policy explains exactly what personal data we collect, why we collect it, and how we keep it safe — in plain language you can actually understand.
This Privacy Policy ("Policy") describes how z25 ("z25," "we," "us," or "our") collects, processes, stores, and protects the personal information of users ("you" or "Player") who access or use the z25 online gaming platform at z25.app and any associated services (collectively, the "Platform").
z25 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations as enforced by the National Privacy Commission ("NPC").
By registering an account or using the z25 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.
z25 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party service providers where necessary for compliance and payment processing.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Provided by you at registration or KYC verification |
| Contact Data | Mobile number, email address, city/province (e.g., Manila, Cebu, Davao) | Provided by you |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Provided by you; payment processors |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatically collected |
| Usage Data | Games played, wager amounts, win/loss history, session duration, feature interactions | Automatically collected |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Generated through your interactions with z25 support |
| Verification Data | Copies of government-issued ID, selfie photos for liveness checks | Provided by you during KYC/AML verification |
z25 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulatory obligation (e.g., responsible gaming assessments).
z25 processes your personal data only for specific, legitimate purposes. We do not use your data for any purpose incompatible with those listed below:
Under the Data Privacy Act of 2012, z25 processes your personal data on the following legal bases:
z25 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:
All third-party service providers engaged by z25 are contractually required to process your data only on z25's instructions and in accordance with applicable data protection laws.
z25 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The types of cookies we use include:
z25 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
Upon expiry of the applicable retention period, z25 will securely delete or anonymize your personal data in accordance with its data disposal procedures.
z25 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While z25 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorized access to your z25 account, please contact our support team immediately.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by z25:
To exercise any of these rights, please contact z25's Data Protection Officer using the contact details in Section 12. z25 will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The z25 Platform is strictly intended for persons aged 21 years and above. z25 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register for or use the z25 Platform.
If z25 becomes aware that personal data has been collected from a person under 21 without verifiable parental or guardian consent, z25 will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on z25, please contact us immediately at the details provided in Section 12.
z25 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, z25 will notify registered users via the contact details on file and update the "Last Updated" date at the top of this page.
Your continued use of the z25 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how z25 protects your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact z25's Data Protection Officer:
Data Protection Officer — z25
Email: [email protected]
General Support: [email protected]
Platform: z25.app — 24/7 live chat available from your account dashboard
You also have the right to file a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.
Six ways z25 keeps your personal data safe every single day
Every connection between your device and z25 is protected by SSL/TLS encryption. Your login credentials, financial data, and personal details are never transmitted in plain text.
z25 does not sell, rent, or trade your personal information to third-party advertisers or data brokers — ever. Your data is used only to operate and improve your z25 experience.
z25 operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). Our dedicated Data Protection Officer ensures your rights are upheld at every step.
z25 collects only the data strictly necessary to deliver our services and meet regulatory requirements. We do not collect data speculatively or beyond what is needed.
Access, correct, or delete your data at any time. z25 responds to all verified data requests within 30 days. Your right to privacy is not a formality — it is a commitment.
z25 keeps your data only as long as legally required or operationally necessary. When retention periods expire, data is securely deleted or anonymized — no indefinite storage.
Your data is protected, your funds are secure, and your privacy is respected. Join thousands of Filipino players from Manila to Davao who trust z25 for their online gaming experience.